Refund policy
Items sold to individuals are covered by the remote selling regulations.
Items sold to a business or indicated as being sold to a business are not covered by the remote selling regulations.
UNWANTED ITEMS
Items returned unwanted are subject to a 25% restocking charge.
Your statutory rights are unaffected
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RETURNS PROCEDURE
To return your item under warranty please use the contact us form
We will then send you a return number and our return address.
Items must be returned before any refund or replacement can be made accompanied with your details quoting your original web order or invoice number.
- Customers must pay return postage costs for all orders and warranty returns.
Import costs including import sales tax, duty charges, tariff costs and import fees are not refundable by Showcomms.